Update on Amazon.com Experience
I finally have an update for you on the Amazon Experience. Over three weeks after I applied for an Amazon (Chase) credit card, I get a message from “Card Services” asking me to call them. I call, they answer “Card Services, do you have a reference number”. I say I do and ask what band they are representing. At that point they identify themselves as “Chase Card Services”.
If any of you can explain why banks need to be so secretive, I’d love to hear it
Anyway, I give them the reference number and the agent tells me she sees where I had applied for an Amazon card. I say yes and ask why after three weeks, I still didn’t have an account. I don’t get an answer, but am told that they see I already have an account with Chase and they would like to know how much I would like to set my credit limit at. They offer a couple of really high numbers, to which I say “just give me the minimum”.
They tell me I will have my card in 7-10 days and that i will have to wait until it arrives before I can use the account at Amazon. This is contrary for the way Amazon says the process works (another strike).
So after 3 weeks, I have an account, but can’t us it. The hold up was that Chase wanted to offer me lots of credit; something I didn’t want. The process has resulted in Amazon not getting a sale. Bad experience all around.